PS4 Update Kills WiFi Connection

Dmorton

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Hey everyone, new here, and hope someone can help me with an issue that just cropped up after the latest update. I have 2 PS4 consoles that installed the latest update yesterday (Nov 10), and ever since that install, I can't keep a connection with my WiFi router. At first I thought it was the router, and even had an online chat with a Bell Fibe tech that helped me figure this out. Turns out, the router actually was failing, so I replaced it last night.

So, today, after I added a WiFi pod to boost my signal for the one PS4, I turned the console on, and the moment it connected to the internet, my router shut down. Once I again shut the console down, the router rebooted and my WiFi connection was back.

So, my question to you is, could there be something in the programming of the update that would affect the WiFi connection? I did manage to connect to the internet through my phone hot spot, but that eats data.

Thanks for any help.
 
If it’s connecting via your phone’s hotspot fine then it’s more likely to be a router setting.
Have you added the PS4s MAC address &/or IP address to the allow list?
 
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