Remote play issue help please


New member
Sep 12, 2020
Hi there I have a ps4 pro and I am trying to use the remote play function on my phone but every time I try to connect it tells me to activate it as my primary ps4, I have been and checked this as well as disabling and activating it again but the same message appears, I have also tried connecting to it with my psvita but once again the same problem.

The console is hard wired to the internet not wifi, the remote play functions are unrestricted by my fire wall and I'm only trying to connect from inside my house and the function have worked multiple times on both my phone and vita.

Any help would be greatly appreciated 😊