Error Cannot sign in using another players sign in ID


New member
May 27, 2024
Hi all
I really need some help if anyone knows how to resolve
My young sons PS4 went into safety mode yday and nothing worked to restore it so I went to restore factory setting .
Since then he's been trying to log in and got error message in title .
I set up another account to get into the playstation and then I tried linking his epic games account to this new user to get his old profile back on fortnite but it won't let me

Do you know why I'm getting the above error and anyway around it please .He doesn't want to lose all his data on the games .thanks in advance
I'm having the same issue and it's annoying because I just got this account back after a year and now this message is here and I can't get back in !!