PS4 Controller won't connect after factory reset

DuckHW

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Nov 15, 2020
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Hey!

Today I factory reset my PS4 to prepare it to sell. But when the reset was complete and the "connect controller with usb cable" screen appeared I couldn't connect it. It's worth to note that the controller worked when I started in safe mode.

I've tried with 3 different cables, I've reset the controller, I've reset the PS4, I've done pretty much everything I could find to no avail.

I'm in desperate need for help as I want to sell it as soon as possible.

Can anyone help?
 
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