I have already tried that; what? You assume that I'm an IDIOT or something? I don't ask for help! I try EVERYTHING I can BEFORE asking! But I am financially strapped, my laptop's toast, my phone won't transfer files, I have no internet access beyond this STUPIDphone, and I am SEVEN WEEKS frustrated trying to fix this SIMPLE goddamned issue!!!!! Either say you can help, or just ignore my post! STOP WASTING MY LIFE WITH INANE CLAPTRAP!