Blu-ray play back issues


New member
Jan 2, 2021
Help! I have a new-ish PS4 Pro and having issues with blu-ray play back. I put in a new unplayed disk and it skips (or goes black for a few seconds). So I tried another disk. It skipped. I tried a third. Skipped. I checked all the disks for dust or fingerprints and they are clean. Next I Googled solutions and first checked that I have most recent update, and I do. Next shut off the Blu-ray's internet access. It still skipped. What do I do next?