RavishRefugee
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- Oct 27, 2025
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I purchased Conan Exiles on PlayStation, in the compatibility notices it did not state the single player game required an internet connection to access a server. As this was not disclosed before purchase, I only became aware of that fact after downloading the game.
I contacted support for a refund and they stated that since I downloaded the game they would not provide a refund. That is straight up fraud, because they did not disclose that vital information before purchase. So now I have to file fraud reports with the Better Business Bureau and the Federal Trade Commission against Sony PlayStation, as well as have my bank perform a chargeback once the charge goes through. Absolutely Disgusted with Sony at this point. I am encouraging anyone else that Sony PlayStation has done this to, to file against them with the BBB & FTC.
I contacted support for a refund and they stated that since I downloaded the game they would not provide a refund. That is straight up fraud, because they did not disclose that vital information before purchase. So now I have to file fraud reports with the Better Business Bureau and the Federal Trade Commission against Sony PlayStation, as well as have my bank perform a chargeback once the charge goes through. Absolutely Disgusted with Sony at this point. I am encouraging anyone else that Sony PlayStation has done this to, to file against them with the BBB & FTC.