PSN account banned - Would like to retrieve games or refund

Hello :)

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Dec 30, 2020
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Hi,

My son had his PSN account permanently banned for posting an obscene image in a chat.

Although I agree that this type of behaviour is unacceptable, he has for 1000$ worth of games that were purchased using this account which we would like to retrieve or get refunded.

Does anyone know what can be done?

Many thanks for your help.
 
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