The controller was working fine yesterday I deleted my nephews account with a full wipe when it came back on I was left with the connect controller screen an when I plugged the controller back in nothing happens when I press the ps button
Do you have a different cable which you can try?
The DS4 will have worked before as it may have been set up using a genuine cable but if this has been changed to a third party cable at some point then it’ll not work to set up again.
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