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You’re welcome.

Sony have disabled PS+ renewal due to the new service beginning in June. The new tiers are the same - 1st tier is equal to PS +, tier 2 equals PS + & PS Now while the third will include these plus a selection of PS 1 & 2 games.

You’re welcome.

As the new PS subscriptions are due in June I suspect Sony are not allowing users to sign up for PS now or PS +. They may be allowing 3 month or 12 month subscriptions though.

Then most likely it’s due to you using a child account & not an admin/adult account.

Which phone are you using? Is the OS the latest version & is it supported for the app? Is the PS4 up to date? It may be that the problem is due to it being a child account.

Are you using the PS Remote play app to connect your phone to the PS4? Is there any error message?

Glad to hear you found the problem.

You’re welcome.

Thanks for the update. Keep me updated.

If the sound does the same with headphones then it’s most likely the PS4. Quite possible GameStop has purchased a batch of faulty PS4s. Did they exchange the PS4 on the spot or ask you to call back after they’d tested the original PS5 you purchased? Are you using the HDMI cable which came with...

(y)(y):)

Hopefully opening the port continues working.

Are you within the 14 day cooling off period? If yes then you can return to BT. If not then a call to Sky may be needed.

Usually you need to connect the controllers to the PS4/5 via the official charge & sync cable & turn them on. Once registered they will work wireless.

Sounds like the connection has improved. Keep me updated on whether Wi Fi has improved.

Whatever. Reported anyway.

Scam intended to gather a user’s PS/Amazon log in details &/or bank/credit card details.

Hopefully. :)

:( Sorry to hear that. Perhaps nobody knows an answer.